top of page

Relish Works

Summer 2021, Spring 2022

Innovation strategy

Design research

Data visualization

Experience mapping

Relish Works is an innovation hub set up by Gordon Food Service to explore the future of the food service industry. During my time at Relish Works, I sat on the Innovation team as a visual designer and strategist, learning human-centered approaches.

t20_micro_sanitizing-10.jpg

Trust20

Trust20 is a service created by Relish Works in reaction to changing restaurant protocols at the start of COVID-19. Today, they aim to be a trusted leader for restaurant workers everywhere, and do so through innovative trainings, think pieces, and other resources. My work with them in Summer 2020 involved developing a strategy of micro-learning resources for their blog and social media, and expanding the Trust20 brand for the accompanying visuals.

IMG_9894.PNG
IMG_9895.PNG
IMG_9896.PNG
IMG_9898.PNG
IMG_9897.PNG
IMG_9903 2.PNG
IMG_9904 2.PNG
IMG_9900.PNG

Restaurant retention

The second sprint set out to understand why restaurants were having such a hard time with labor, and what could be done to improve it. My design abilities brought our research analysis to new heights with visualizations that revealed gaps in existing solutions. Our final deliverable involved product and service innovations focused on employee retention.

Screen Shot 2022-06-23 at 4.48.20 AM.png
Screen Shot 2022-06-23 at 4.49.32 AM.png
Screen Shot 2022-06-23 at 4.48.41 AM.png
Screen Shot 2022-06-23 at 5.12.38 AM.png
Screen Shot 2022-06-23 at 5.13.40 AM.png

Barriers

Although many restaurant workers are there for a career, the industry will always have temporary workers.

The problems with the industry are vast - and COVID changed people's priorities of work.

Connections & Hypotheses

It may be a college job for some, but that means it could still be a job for four years.

Restaurant workers deserve better, and better starts with having their basic needs met.

labor.jpg
Screen Shot 2023-10-23 at 1.42.41 PM.png
Screen Shot 2023-10-23 at 1.43.10 PM.png
Screen Shot 2023-10-23 at 1.43.03 PM.png
Screen Shot 2023-10-23 at 1.43.19 PM.png

Warehouse automation sprint

During my Spring semester at Relish Works on the Innovation team, I was involved in three research sprints focused on business strategy and trends. The first involved looking into warehouse automation, included secondary and primary research, benchmarking and service mapping, and resulted in a process innovation proposal. 

automation-process1.jpg
Screen Shot 2022-06-23 at 2.06.23 AM.png

Panera

Illustration, graphics and deck work for a workshop with Panera and related teams. Includes custom graphics based off Panera menu itemsand brand style.

Screen Shot 2021-08-13 at 6.37.32 PM.png
bottom of page